None of Ingenuity Hostings accounts are restricted by contracts. This means that you are able to downgrade or upgrade your web hosting plan at any time.
To advise that you would like your account downgraded or upgrade you must notify us in writing. To email us: firstname.lastname@example.org
To advise by mail, please use the following postal details:
PO Box 3104
Or our fax number is: 1300 664 643
Please ensure that you include your business name, domain name and the new web hosting package you would like to downgrade to when you notify us.